Terms and Conditions

Welcome to Jaïno. By placing an order through our website, you agree to the following terms and conditions.

1. Company details

Company name: Jaino LTD

Company number: 16757246

Legal form: Limited Liability Company 

Registered company address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA
Email: hello@jaino.co.uk

2. Products

We make every effort to ensure that product descriptions and images are as accurate as possible. However, slight variations in colour or texture may occur due to lighting or screen settings.

3. Prices & Payments

All prices are displayed in GBP (£) and include VAT where applicable. Payments are securely processed through Shopify Payments or other approved gateways.

4. Shipping

Orders are processed within 2–3 working days.
Estimated delivery times are provided at checkout but may vary depending on your location and courier service.

5. Returns

You may return your order within 14 days of receiving it, provided that items are unworn, unwashed, and with original tags attached.
Please refer to our Returns Policy for full details.

6. Liability

We are not responsible for delays or losses caused by incorrect addresses or courier issues.
Our liability is limited to the value of the products purchased.

7. Intellectual property

All content on this website (including logos, designs, and photographs) is the property of Jaïno and may not be reproduced without written consent.

8. Governing law

These terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of the United Kingdom.